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Privacy Policy

Last updated: January 7, 2026

1. Introduction

Projora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management platform and related services.

By accessing or using Projora, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

  • Register for an account
  • Subscribe to our services
  • Contact our support team
  • Participate in surveys or promotions

This information may include:

  • Name and email address
  • Company name and job title
  • Billing information and payment details
  • Profile picture and preferences

2.2 Usage Data

We automatically collect certain information when you access our platform, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and features used
  • Time spent on the platform
  • Error logs and performance data

2.3 Project Data

To provide our services, we store and process:

  • Tasks, projects, and workspace content you create
  • Comments, attachments, and collaboration data
  • Integration data from connected services (e.g., GitHub)
  • AI-generated code and task completions

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our platform and features
  • AI Features: To process tasks through our MCP server and generate code on your behalf
  • Communication: To send service updates, security alerts, and support messages
  • Analytics: To understand usage patterns and improve user experience
  • Security: To detect, prevent, and address technical issues and fraud
  • Legal Compliance: To comply with applicable laws and regulations

4. AI and MCP Server Data Processing

When you use Projora's AI-powered features:

  • Task descriptions and requirements are processed to generate code
  • Your codebase structure may be analyzed to provide context-aware solutions
  • Generated code is stored in your connected repositories
  • We do not use your proprietary code to train AI models

You retain full ownership of all code generated through our AI features.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who assist in operating our platform (hosting, payment processing, analytics)
  • Integration Partners: When you connect third-party services (GitHub, Slack, etc.)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

6. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Secure data centers with SOC 2 Type II compliance

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion:

  • Personal data is deleted within 30 days
  • Project data is removed within 90 days
  • Backup copies may persist for up to 180 days
  • Anonymized usage data may be retained for analytics

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete information
  • Delete your personal data (right to erasure)
  • Restrict or object to certain processing
  • Data portability (receive data in a portable format)
  • Withdraw consent at any time

To exercise these rights, please contact us at support@projora.app.

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze platform usage and performance
  • Provide personalized experiences

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)
  • Data Processing Agreements with vendors
  • Compliance with applicable data protection frameworks

11. Children's Privacy

Projora is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Displaying a notice in the platform

Your continued use of Projora after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@projora.app

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